Where to File Complaints Against Predatory Lenders and Other Foreclosure Scams

Sometimes, despite the fact that homeowners havewarn regulators of predatory activity and alert other
done nearly everything in their power to avoid losing aborrowers to problems with mortgage companies.
home to foreclosure, the bank simply outspends themHomeowners also need to know which regulatory
and breaks down their resistances. Lenders areagencies they should contact for particular types of
aggressive when defending against claims ofbanks. The following list should be referred to as a
predatory lending or otherwise taking advantage ofrough guide and will cover most, if not all, of the types
borrowers, and courts have typically been willing to ruleof lending institutions the typical borrower will have any
against the owners and in favor of banks. But whenkind of mortgage transaction with, as well as which
homeowners have run out of options on their ownagency to submit a complaint to, if the need arises.
home, the best action may just be to alert others thatNational Bank: Office of the Comptroller of the
the mortgage company may be running a scam.Currency
Federal and state regulatory agencies rarely go afterFederally Insured Savings and Loan: Office of Thrift
the largest banks or mortgage companies, unless thereSupervision
is an economy-wide scandal or especially egregiousFederal Savings Bank: Office of Thrift Supervision
acts of preying upon consumers. But even then, it isState-Chartered Savings Institution, Federally Insured:
more likely that banks and large lenders will not beOffice of Thrift Supervision
targeted directly. The consequences for regulators inFederal Credit Union: National Credit Union
going after these giant corporations are far too great,Administration
as the largest financial institutions in the country bankrollState-Chartered Credit Union, Federally Insured: State
the state and federal governments.Credit Union Agency, Federal Trade Commission
Take the cases of Countrywide and the governor ofState-Chartered Credit Union, not Federally Insured:
Illinois, Rod Blagojevich. Countrywide had been makingState Credit Union Agency, Federal Trade Commission
subprime loans for years to borrowers who couldState-Chartered Bank or Savings Institution, Not
never hope to pay them back. But few states everFederally Insured: State Banking Agency, Federal
looked into the bank's lending practices until theTrade Commission
subprime mortgage market collapsed and theState-Chartered Bank, Not Member of Federal
foreclosure crisis began to create a drag on theReserve System, Federally Insured: State Banking
national economy. Then states began investigationsAgency, Federal Deposit Insurance Commission
and lawsuits against the company, but it was alreadyState-Charted Bank, Member of Federal Reserve
almost too late, as the company had sold itself to BankSystem: State Banking Agency, Federal Reserve
of America. Why did the states wait so long toBoard
address obvious predatory lending?Any type of lender that is not on the above list and
And the governor of Illinois was just recently arrestedthat homeowners want to submit a complaint about
for attempting to sell the US Senate seat left vacantshould contact the appropriate state agency. If one is
by president-elect Barack Obama. Curiously, the arrestnot available, the state attorney general or state
came less than 24 hours after Blagojevich orderedbanking department should be contacted. In fact, the
state agencies not to do business with Bank ofstate attorney general can be sent a copy of the
America any longer. Of course, this may answer thecomplaint for any of the above-listed lending institutions,
question of why other states waited so long toas the states do have the right to investigate banks or
investigate Countrywide until after it had collapsed andmortgage companies doing business in their territories.
been eaten up by a larger lender.Again, homeowners who have lost a house to
Thus, it may be wishful thinking to expect thatforeclosure may be disappointed if they believe any
homeowners who have lost a home to foreclosureregulatory agency will come to their rescue, put the
can find any real justice with regulatory agencies. Thelender out of business, and give them their home back.
most they can probably hope for is that the agenciesThis will not happen. But borrowers who feel they
allow other potential customers of these companies towere taken advantage of may wish to keep a record
search for previous complaints and determine whichof their complaint with the appropriate agency; after all,
lenders to stay away from. In any case, however,when enough people complain about a company, there
homeowners who believe they were unfairly takenwill be no other option than to investigate it and shut it
advantage of should pursue filing complaints in order todown.